Privacy Policy

Effective Date: 01/12/2023

DREDU is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fill out forms, or use our education and career counselling services.

By using our services, you agree to the practices described in this policy.

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1. Information We Collect

We may collect the following types of personal information:

a) Information You Provide to Us

When you:

• Fill out inquiry or counselling forms

• Register for webinars, sessions, or events

• Contact us via phone, WhatsApp, email, or social media

We may collect:

• Full name

• Phone number

• Email address

• City and country

• Academic details (grades, course interests, test scores)

• Career preferences and study abroad interests

b) Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent

• Referral source (how you found our website)

This helps us improve our website and marketing.

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2. How We Use Your Information

We use your information to:

• Provide career counselling and study abroad guidance

• Recommend courses, colleges, and career paths

• Contact you regarding your inquiry

• Share updates about applications, deadlines, and opportunities

• Send relevant promotional or informational content (you can opt out anytime)

• Improve our services, website, and user experience

• Maintain internal records for counselling and admissions support

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3. Sharing of Information

We do not sell your personal information.

We may share your data only in the following situations:

• With partner universities or institutions only after your consent

• With trusted service providers (CRM tools, email platforms, marketing tools) who help us operate our business

• If required by law, regulation, or legal process

All third-party partners are expected to keep your information secure and confidential.

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4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Understand user behavior

• Improve website performance

• Show relevant advertisements

You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.

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5. Data Security

We use reasonable technical and administrative measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is 100% secure.

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6. Data Retention

We retain your information only as long as necessary to:

• Provide counselling and admission support

• Comply with legal or regulatory requirements

• Maintain service records

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You may request deletion of your data at any time (see Section 8).

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7. Children’s Privacy

Our services are intended for students, typically aged 15 and above. If you are under 18, we recommend involving a parent or guardian while sharing personal information.

We do not knowingly collect data from children under 13.

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8. Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data

• Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

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9. Third-Party Links

Our website or communications may contain links to third-party websites (universities, partners, etc.). We are not responsible for the privacy practices of those websites.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”

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